Privacy Policy

MamaMia! Magic (“MamaMia! Magic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request a quote, contact us, or use our entertainment services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or contact us, including:

First and last name
Email address
Phone number
Event or party details
Information included in your inquiry or message
Booking and service-related information
Any other information you choose to provide to us

For example, when you request a free quote or contact us about our entertainment services, we may collect your name, email address, phone number, and details about how we can assist you.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard website technologies. This may include:

IP address
Browser type and device information
Operating system
Pages visited
Date and time of your visit
Referring website or page
General website usage and interaction information

This information may be used to help us operate, maintain, secure, and improve our website and services.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and support website functionality.

Cookies may also be used by certain third-party services that operate on our website.

You can generally adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain website functionality.

4. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests for quotes
Contact you regarding your event or booking
Provide and coordinate entertainment services
Communicate with you about our services
Confirm or manage bookings
Provide customer support
Improve our website, services, and customer experience
Send informational or promotional communications where permitted by law
Prevent fraud, misuse, or unauthorized activity
Maintain the security of our website and systems
Comply with applicable legal obligations

5. Phone and Text Messages

If you provide your phone number through our website or other communication channels, you may receive communications related to your inquiry, booking, or services.

Where applicable, you may also receive informational or promotional text messages if you have provided the required consent.

Message and data rates may apply depending on your mobile carrier.

You can opt out of promotional text messages by following the instructions provided in the message or by contacting us directly.

6. How We Share Your Information

We do not sell your personal information for money.

We may share information when reasonably necessary to operate our business and provide our services, including with:

Service providers who assist with website hosting, communication, scheduling, marketing, analytics, or technology
Entertainment professionals or partners when necessary to fulfill a booking or provide requested services
Payment processors or other business service providers when applicable
Professional advisors, such as attorneys, accountants, or consultants
Government authorities or law enforcement when required by law
Other parties when necessary to protect our rights, safety, property, customers, or website

Third-party service providers may process information according to their own privacy policies.

7. Third-Party Websites and Services

Our website may contain links, integrations, embedded content, or references to third-party websites and services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website or service you visit.

8. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Children’s Privacy

Our services may involve children’s parties and family events; however, our website is intended for parents, guardians, adults, and other individuals arranging events.

We do not knowingly request personal information directly from children under the age of 13 through our website.

If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us so that we can review and, where appropriate, delete the information.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request information about the personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of promotional communications
Withdraw consent where processing is based on consent
Request information about how your personal information is used or shared

Some rights may be subject to applicable legal limitations and exceptions.

To make a privacy-related request, please contact us using the information provided below.

11. Marketing Communications

We may occasionally send promotional communications about our services, entertainment options, special offers, or other information that may be relevant to you.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the email.

For text messages, you may opt out by following the instructions provided in the applicable message.

Even if you opt out of promotional communications, we may still contact you when necessary regarding an existing inquiry, booking, transaction, or other service-related matter.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.

The specific retention period may vary depending on the type of information and the reason it was collected.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

MamaMia! Magic
Miami, Florida, USA
Email: info@mamamiamagic.com
Phone: (786) 769-3385

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

15. Consent

By using our website, submitting information through our forms, or communicating with us, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, to the extent permitted by applicable law.